Privacy Policy
Last updated: April 2026Southern HGV Training ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights in relation to it.
1. Who We Are
Southern HGV Training is a training introduction and lead generation service connecting individuals seeking HGV training with vetted, local training providers across London and the Home Counties. We operate the website www.southernhgv.co.uk.
2. What Information We Collect
When you complete our enquiry form, we collect only the information you choose to provide, which may include:
- Your full name
- Your phone number
- Your email address
- Your preferred training location
- The course you are interested in
- Your anticipated training start date
We do not collect any sensitive personal data (such as health information, financial data, or government ID numbers) through our enquiry form.
3. How We Use Your Information
We use the information you provide solely for the purposes of:
- Providing you with a training price quote tailored to your location and course interest
- Contacting you with information about HGV training options relevant to your enquiry
- Passing your enquiry details to our trusted, local training provider partners so they can provide an accurate quote
There is no obligation to purchase any of our services or proceed with any training provider following receipt of your quote.
4. Sharing Your Information
We share the details you provide with our trusted, local HGV training provider partners in order to generate an accurate training price quote for you. These partners are established, DVSA-registered training schools operating in or near your chosen location.
We take care to only share your data with providers who:
- Operate legitimately within the HGV training sector
- Are subject to their own data protection obligations under UK GDPR
- Will use your data only for the purpose of responding to your training enquiry
We do not sell, rent, or share your personal data with any third party for marketing purposes unrelated to your HGV training enquiry.
5. Legal Basis for Processing
We process your personal data on the basis of legitimate interests — specifically, to fulfil your request for a training quote — and with your consent, given when you submit the enquiry form and agree to this Privacy Policy and our Terms & Conditions.
6. How Long We Keep Your Data
We retain your enquiry information for up to 12 months from the date of your enquiry, or until you request deletion of your data, whichever is sooner. After this period your data is securely deleted.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate data
- Request deletion of your data ("right to be forgotten")
- Restrict or object to processing of your data
- Data portability — receive your data in a structured, machine-readable format
To exercise any of these rights, please contact us at info@southernhgv.co.uk. We will respond within 30 days.
8. Cookies
Our website may use essential cookies to ensure the site functions correctly. We do not use advertising or tracking cookies without your consent. For more information, see our Cookie Policy.
9. Security
We use industry-standard security measures to protect your personal data during transmission and storage. Our website uses HTTPS encryption for all data submitted via our enquiry form.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: info@southernhgv.co.uk
- Phone: 0800 XXX XXXX
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled improperly.